CIWA receives The Great-West Life, London Life and Canada Life Literacy Innovation Award for 2017
The Great-West Life, London Life and Canada Life Literacy Innovation Award honours innovation in the creation and delivery (or in the development, implementation and delivery) of adult literacy or adult-integrated family literacy programs delivered by a community organization in Canada. The adult-focused literacy program makes a positive contribution to the lives of the participants as well as the community and could serve as a model for other organizations to adapt.

CIWA received this award for the Food Service Industry Program that was developed to meet the needs of immigrant women with low literacy skills, limited educational backgrounds and little to no work experience in their home countries. Participants in the program earn three certifications during their training that prepare them for a career in the food services industry and even provide participants with a competitive advantage in the hiring and advancement process. During its first three years, the program served 151 learners with another 15 enrolled in the most recent period and an average of 60 learners every year. The program was developed in partnership with five industry partners and 32 different employers have hired graduates in the past year alone. The 90-day program culminates with one-on-one coaching and job search support for alumnae.
 

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